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IT Support

By: Guide Star Contributor
September 8th, 2023

In the current digital era, businesses heavily depend on technology infrastructure to streamline operations, boost productivity, and enhance customer experiences. However, with the increasing complexity and scale of IT systems, it has become crucial for organizations to adopt proactive maintenance and monitoring strategies. In this blog post, we will explore the advantages of proactive IT maintenance and monitoring and how they can significantly benefit your business.

Support Services | IT Support

By: Guide Star Contributor
July 13th, 2023

Managing an IT infrastructure can be an overwhelming task for small to mid-size businesses (SMBs). With limited budgets, scarce resources, and competing priorities, navigating the complexities of technology can feel overwhelming. This is where partnering with a 3rd party IT support provider becomes a game-changer. By partnering with external IT service providers, like Guide Star, SMBs can access a range of benefits that help them overcome these challenges. From cost savings and access to specialized expertise to enhanced focus on core business activities and improved IT infrastructure reliability, 3rd party IT support offers SMBs a strategic solution to optimize their technology management while allowing them to focus on their primary business objectives. In this blog, we will explore the various advantages of external IT support and delve into the reasons why implementing such a service can prove highly beneficial for your SMB.

Cybersecurity | Security | IT Support

By: Evan Rice
October 18th, 2022

In our previous blog, we discussed who the Red and Blue Teams are, what they do, and how they are different from each other. We also talked about the emergence of a new team- the Purple Team. The Purple Team is essentially a combination of both the Red and Blue Teams and ensures both teams are working towards a common goal- which is securing your organization.

Cybersecurity | Cybercrime | Support Services | Security | IT Support

By: Larry Davis
July 5th, 2022

Information technology is a critical component of running a successful business. Having effective and innovative technology ensures the success of your business and can help you generate more revenue. However, if your technology is not up to date or managed well, it can cost you time, money, customers, and more.