Who Is Guide Star?
Your Trusted Partner in IT, Managed Wi-Fi, VoIP, and Cybersecurity Excellence
At Guide Star, we bring together a dynamic team of experts dedicated to scaling technology solutions for organizations across the United States. With deep industry insight and a flexible pricing model, we tailor our services to meet the evolving needs of modern businesses, supporting the health, security, and longevity of your IT environment. As your managed services partner, you gain unlimited access to our enterprise-grade support teams, backed by a global workforce for real-time assistance when it matters most. Whether you’re keeping employees productive, tenants connected, or clients secure, Guide Star delivers all the benefits of an on-site IT team, without the overhead or downtime.
Services We Provide
Supporting Businesses at all Stages of Growth
Our Managed Wi-Fi and IT Helpdesk Support services are purpose-built to address the evolving complexities faced by modern communities and businesses. From distributed workforces and rising cybersecurity threats to talent shortages and regulatory pressures, these challenges demand smarter, scalable technology solutions. Our Managed Wi-Fi ensures seamless, property-wide connectivity for MDUs, while our IT Helpdesk Support empowers businesses with 24/7 technical assistance, proactive monitoring, and secure infrastructure management. By partnering with Guide Star, you gain access to enterprise-grade tools, expert support, and a tailored strategy designed to simplify operations, strengthen resilience, and fuel sustainable growth.
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Core Values That Drive Innovation
Your Mission is Our Mission
Guide Star was founded by our parent company, CCI Systems, as a new set of innovative managed IT and cybersecurity services backed by a fresh take on existing technologies to better support small to mid-size businesses needing to add maturity to their tech without the mounting costs of total in-house support. CCI Systems and Guide Star are 100% employee-owned and our ESOP employees celebrate this culture of ownership.
We believe it is people who make technology valuable and recognize it is our greatest role to alleviate the constant pressure of buying more systems, services, and technology to meet growing needs by creating streamlined, customized IT and cybersecurity plans that are proactive, reliable, and secure. Every step we take as a business is guided by our core values.
SERVICE
Uphold the Highest Standard of Service by actively listening to our clients and working together to find the best solution possible.
ACCOUNTABILITY
Champion Accountability by setting a foundation to each project through clear planning and preparation, making responsible promises, and keeping them.
INNOVATION
Pursue Innovation by believing in goals and pursing what it takes to accomplish them.
RESPECT
Believe in Respect by making it a point to recognize and consider the thoughts, interests, values, and preferences of our clients, our team, our partners, and each other.
FORTHRIGHT
Be Forthright by saying and doing what is right, every time.
PASSION
Practice Passion by loving what we do and striving to make life better every day.
COLLABORATION
Collaborate with everyone working to define success, execute strategies, support, and learn from one another.
Meeting You Wherever You Are
Let Us Run Your Tech, So You Can Run Your Business
At Guide Star, we focus on seamlessly integrating with your existing team to help drive your business forward. Whether you’re a mile down the road, or in a different time zone, our experienced team can connect with you, in real-time, to address your needs. Using remote platforms and our streamlined processes for communication, we can help you:
- Build your IT environment
- Manage & monitor your tech
- Create proactive measures to eliminate downtime
- Protect the data of your team, your business, and your customers
- Keep your business connected
And that’s no matter where your business is headquartered or where it operates. With our round-the-clock support and global workforce, you’ll always have access to talented, experienced IT support staff, to help you get back to business faster.
Guide Star Leadership
Innovative Minds Driving Real Results
When you work with Guide Star for your IT management and cybersecurity solutions, you’ll have access to our team of experienced leaders, dedicated to helping your business thrive.
Evan Rice
Senior Vice President & Business Leader
Security Strategist
Roger Paschal
Head of Global Alliances and Channel Chief
Larry Davis
Director of Cybersecurity & Technical Operations
Tyler Hafeman
Director of Business Operations
Jacob Griggs
Business Development Solution Architect
Justin Myers
Account Manager
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