GuideStar employee providing Trusted IT & Cybersecurity To a Partner

Why Guide Star?

A Trusted IT & Cybersecurity Partner for SMBs

At Guide Star, we’re driven by an innovative team of experts who specialize in scaling technology and cybersecurity solutions for small to mid-size businesses throughout the United States. With experience across a wide range of industries and keen insights into the needs of growing businesses, we tailor our services and pricing structure to better support the health and longevity of our client IT environments.

Industries We Serve

Supporting Small-to-Mid-Size Businesses at all Stages of Growth

Believing in the power of the small-to-medium business, our managed IT and cybersecurity services are uniquely structured around the challenges and risks the SMB community faces including growingly distributed workforces, rapid globalization, sophisticated cyber threats, access to talent, and increased regulations. These issues create obstacles and make tech more complicated to manage, but when you partner with Guide Star, you gain access to some of the best IT minds in the business, enterprise-level tools, continuous monitoring, and a customized plan to help you grow and prosper.

We proudly support a wide range of industries including:

  • Construction & Contracting
  • Education
  • Financial Institutions
  • Government
  • Hospitality
  • Housing
  • Insurance
  • Internet Service Providers
  • Law Firms
  • Manufacturing
  • Municipality
  • Telecom
  • Multi-Dwelling Units (MDUs)/Development
  • Healthcare
  • Sporting & Entertainment Venues
Guidestar Employee Working with many Industries

Core Values That Drive Innovation

Your Mission is Our Mission

Guide Star was founded by our parent company, CCI Systems, as a new set of innovative managed IT and cybersecurity services backed by a fresh take on existing technologies to better support small to mid-size businesses needing to add maturity to their tech without the mounting costs of total in-house support. CCI Systems and Guide Star are 100% employee-owned and our ESOP employees celebrate this culture of ownership.

We believe it is people who make technology valuable and recognize it is our greatest role to alleviate the constant pressure of buying more systems, services, and technology to meet growing needs by creating streamlined, customized IT and cybersecurity plans that are proactive, reliable, and secure. Every step we take as a business is guided by our core values.

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SERVICE

Uphold the Highest Standard of Service by actively listening to our clients and working together to find the best solution possible.

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ACCOUNTABILITY

Champion Accountability by setting a foundation to each project through clear planning and preparation, making responsible promises, and keeping them.

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INNOVATION

Pursue Innovation by believing in goals and pursing what it takes to accomplish them.

Respect

RESPECT

Believe in Respect by making it a point to recognize and consider the thoughts, interests, values, and preferences of our clients, our team, our partners, and each other.

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FORTHRIGHT

Be Forthright by saying and doing what is right, every time.

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PASSION

Practice Passion by loving what we do and striving to make life better every day.

Meeting You Wherever You Are

Guide Star Employee on the phone
Let Us Run Your Tech, So You Can Run Your Business

At Guide Star, we focus on seamlessly integrating with your existing team to help drive your business forward. Whether you’re a mile down the road, or in a different time zone, our experienced team can connect with you, in real-time, to address your needs. Using remote platforms and our streamlined processes for communication, we can help you:

  • Build your IT environment
  • Manage & monitor your tech
  • Create proactive measures to eliminate downtime
  • Protect the data of your team, your business, and your customers
  • Keep your business connected

And that’s no matter where your business is headquartered or where it operates. With our round-the-clock support and global workforce, you’ll always have access to talented, experienced IT support staff, to help you get back to business faster.

Guide Star Leadership

Innovative Minds Driving Real Results

When you work with Guide Star for your IT management and cybersecurity solutions, you’ll have access to our team of experienced leaders, dedicated to helping your business thrive.

Evan Rice Guide Star LeadershipEvan Rice Guide Star Leadership

Evan Rice
Senior Vice President
Security Strategist

Larry Davis Guide Star LeadershipLarry Davis Guide Star Leadership

Larry Davis
Director of Cybersecurity & Technical Operations

Tyler Hafeman Guide Star LeadershipTyler Hafeman Guide Star Leadership

Tyler Hafeman
Director of Business Operations

Amy Lippert Guide Star LeadershipAmy Lippert Guide Star Leadership

Amy Lippert
Account Manager

Keegan Garber Guide Star LeadershipKeegan Garber Guide Star Leadership

Keegan Garber
Account Manager II

Jacob Griggs Guide Star LeadershipJacob Griggs Guide Star Leadership

Jacob Griggs
Inside Sales Manager

Chad ClearyChad Cleary Hover

Chad Cleary
Business Development Solution Architect

MikeMike Hover

Mike Herkowski
Business Development Solution Architect

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