Why Guide Star?
A Trusted IT & Cybersecurity Partner for SMBs
At Guide Star, we’re driven by an innovative team of experts who specialize in scaling technology and cybersecurity solutions for small to mid-size businesses throughout the United States. With experience across a wide range of industries and keen insights into the needs of growing businesses, we tailor our services and pricing structure to better support the health and longevity of our client IT environments.
Industries We Serve
Supporting Small-to-Mid-Size Businesses at all Stages of Growth
Believing in the power of the small-to-medium business, our managed IT and cybersecurity services are uniquely structured around the challenges and risks the SMB community faces including growingly distributed workforces, rapid globalization, sophisticated cyber threats, access to talent, and increased regulations. These issues create obstacles and make tech more complicated to manage, but when you partner with Guide Star, you gain access to some of the best IT minds in the business, enterprise-level tools, continuous monitoring, and a customized plan to help you grow and prosper.
We proudly support a wide range of industries including:
- Construction & Contracting
- Education
- Financial Institutions
- Government
- Hospitality
- Housing
- Insurance
- Internet Service Providers
- Law Firms
- Manufacturing
- Municipality
- Telecom
- Multi-Dwelling Units (MDUs)/Development
- Healthcare
- Sporting & Entertainment Venues
Core Values That Drive Innovation
Your Mission is Our Mission
Guide Star was founded by our parent company, CCI Systems, as a new set of innovative managed IT and cybersecurity services backed by a fresh take on existing technologies to better support small to mid-size businesses needing to add maturity to their tech without the mounting costs of total in-house support. CCI Systems and Guide Star are 100% employee-owned and our ESOP employees celebrate this culture of ownership.
We believe it is people who make technology valuable and recognize it is our greatest role to alleviate the constant pressure of buying more systems, services, and technology to meet growing needs by creating streamlined, customized IT and cybersecurity plans that are proactive, reliable, and secure. Every step we take as a business is guided by our core values.
SERVICE
Uphold the Highest Standard of Service by actively listening to our clients and working together to find the best solution possible.
ACCOUNTABILITY
Champion Accountability by setting a foundation to each project through clear planning and preparation, making responsible promises, and keeping them.
INNOVATION
Pursue Innovation by believing in goals and pursing what it takes to accomplish them.
RESPECT
Believe in Respect by making it a point to recognize and consider the thoughts, interests, values, and preferences of our clients, our team, our partners, and each other.
FORTHRIGHT
Be Forthright by saying and doing what is right, every time.
PASSION
Practice Passion by loving what we do and striving to make life better every day.
Meeting You Wherever You Are
Let Us Run Your Tech, So You Can Run Your Business
At Guide Star, we focus on seamlessly integrating with your existing team to help drive your business forward. Whether you’re a mile down the road, or in a different time zone, our experienced team can connect with you, in real-time, to address your needs. Using remote platforms and our streamlined processes for communication, we can help you:
- Build your IT environment
- Manage & monitor your tech
- Create proactive measures to eliminate downtime
- Protect the data of your team, your business, and your customers
- Keep your business connected
And that’s no matter where your business is headquartered or where it operates. With our round-the-clock support and global workforce, you’ll always have access to talented, experienced IT support staff, to help you get back to business faster.
Guide Star Leadership
Innovative Minds Driving Real Results
When you work with Guide Star for your IT management and cybersecurity solutions, you’ll have access to our team of experienced leaders, dedicated to helping your business thrive.
Evan Rice
Senior Vice President
Security Strategist
Larry Davis
Director of Cybersecurity & Technical Operations
Tyler Hafeman
Director of Business Operations
Amy Lippert
Account Manager
Keegan Garber
Account Manager II
Jacob Griggs
Inside Sales Manager
Chad Cleary
Business Development Solution Architect
Mike Herkowski
Business Development Solution Architect
We’re Here to Help
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